We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Package Includes:
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Good and identical product
<2en> get excellent Ugreen quality without hesitation.
Product quality. Charging is average, but delivers what it promises.
As described. was well packed. Great customer service.
10 days to arrive in Switzerland. Well packaged and very fast reception. Congratulations. Still could not test because I still wait for the transformer in another order. Maybe I'll put another comment. The article seems very good to me. Thank you.
I order the same product for the second time, completely satisfied, everything corresponds to the description and quality of the product at altitude. I can only recommend.
Great thing. The charge goes even through the cover. I recommend the store.
Thank you a lot! Absolutely 5 stars!!!
Order sent fast. Packed well. When transporting the box a little crumpled, but critical. Everything works. Galaxy s10e charges with fast charging.
Works. Samsung S20 fast wireless charging.
At first glance, it looks good. Galaxy S7 from 2% to 90% charged in 2 hours.
I will be brief-everything is fine, as always!
Very good quality
Received quickly. Perfect
My request arrived fast and correct. Very good quality.
Works great. Compact, beautiful.
Works fine, it is better to overpay for this charge than to buy cheap analogs and suffer with them
❤️❤️❤️❤️❤️❤Very cool.
Normal charging, iPhone 8 charges.
The product fully corresponds to the description, delivered quickly and without damage. Honor V30 Pro charges body, silicone case charging does not interfere. Through the case with a magnet and a ring does not charge, but it was expected: metal, after all. The appearance of the gadget is beautiful: nothing is gremite, does not fall off and does not smell cheap plastic. In general, I recommend to purchase as a useful accessory in the economy. To store and manufacturer thank you.
Items exactly as described! Fast shipping! Hope we can do business again!
free shipping! arrived in perfect condition, thank you
as photo! fast shipping and super quality
Very good product. Works like a charm.
We came in two weeks. Works. iPhone 8 and iPhone 11 pro Max charges