We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Great product
Won't even compare with what is sold in other stores. This one is the best!
Highly recommend - matches the description in full
Wireless charging is good, quickly charges, supports fast charging, durable, high-quality, heavy. Sometimes it begins to squeak during the charging process, but I think it does not have one thing. The LED does not interfere, as some write, Burns themselves and burns. Also, stickers with mascot as a gift put. Thank you for the excellent product, I definitely advise.
Highly recommend this ! + reliable store!!
This is the fourth I order for the whole family. I use the first one for several years and it always works as well.
good product. super fast ship. recommand.
Product worthy command. Charging cable must be original with mobile because this delivered included is too weak.
Never received, full refund
Quality is great! Very fast delivery DPD 13 days to St. Petersburg.
The product is really beautiful and looks well mounted work perfectly.
Given that this is a really low cost , i'm truly astonished with the purchase. The store is great!
I absolutely recommend this store and will order again! Good day!
Super cool!!! Delivery two days to Moscow in the apartment. Charges everything perfectly!!!
Quality is great! Very fast delivery DPD 13 days to St. Petersburg.
The product is really beautiful and looks well mounted work perfectly.
Given that this is a really low cost , i'm truly astonished with the purchase. The store is great!
I absolutely recommend this store and will order again! Good day!
Super cool!!! Delivery two days to Moscow in the apartment. Charges everything perfectly!!!
Excellent material, making and finishing. With the usual expected quality of the brand. Recommended!
Delivered quickly. Everything works. Recommend
Good but the green led in the charger is very annoying
Wireless fast charging in Note 20
Very satisfied with this order. Great product and great quality. Fits perfectly in JBL headphones. Item received in Brazil very fast, about 15 days from order to final delivery. Baseus Official Strore is a professional store A++++++ grade! Thanks.
Nice and apparently very good quality. Received in SP, Brazil in approx. 2 weeks!