We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Package Includes:
What our satisfied buyer says for “Wireless Earbuds”
Top picks just for you
Excellent Product
Excellent Product
Headphones beautiful, like sound
Very good phone, great sound quality recommend, excellent bass and a high volume
Audio very clean and comfortable use. Could be a little higher, but it's okay.
Great product in a great time frame.
Great, arrived fast
Great will buy more with this store
Product with nice sound, has a good record the price offered, arrived in 17 days after shipping, good shop to buy!
Quality qcy not discuss. Already tives other and spoiled for misuse. But lasted quite.
The first sight, a good device will try and leave fedback later. More recommend for sure.
Very Nice, excellent quality and shipping Very fast. thanks for the store
Top!!! My second purchase this came more updated higher and the battery yields a little more, delivery 14 days.
Show ball Super recommend the store.
Product quality, fair price and excellent audio!!
Very good recommend 32 days calendar
Good headphones. There are bass, I can hear it when I talk. I am very pleased.
Fully sealed, very good. Excellent. Arrived fast, less than 20 days
The headphones got great and very well packed Super recommend.
It took a while and they told me that I had already received it and it was not true, in the end if I received it on February 11 in the post office. Otherwise good and waiting to see how they work etc
Sound is good for the price paid. Works with MP3 old (Bluetooth 1.0)
Took a long time to arrive but the item looks good.
All perfect, can buy. The fourth and time buy and not regret.
Be good product. Quick laivraison thank you
Good Quality Product, Timely shipped & recieved. I'm happy to choose QCY :)